Privacy Policy

We at Cell 24x7 take due care and we are committed to protecting your Personal Information.

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any Personal Information. Use of this website signifies your acknowledgement and consent to this privacy policy. We reserve the right to change the policy at any point in time and it is your responsibility to keep checking the privacy policy. By visiting and using this site you confirm that you are aware of the privacy policy.

Cell 24x7 is determined to safeguard the information you share with us. We see it as a serious responsibility, and we work hard to protect the information you give to us. We offer you information about our privacy practices at Cell 24x7.

This Privacy Policy is here meant to help you in comprehending the following:

  • What kind of data do we collect?
  • Why do we collect?
  • Why do we use it?
  • Where do we share your information?
  • How do we keep it safe?

This privacy policy statement applies to all Cell 24x7 corporate websites, as well as our Products, Services, and Mobile apps (collectively, the "Services”). This privacy statement does not address how our users may use or distribute data collected via our services.

1. PERSONAL DATA WE COLLECT FROM YOU?

We collect personal identifying information from users in numerous ways, including when they register on the website when they visit our website, and in conjunction with other activities, services, features, or resources we make accessible on our website. Name, email address, postal address, phone number, and payment card information may be requested, as applicable. Users may, however, access our website without revealing their identities.

The users' personal information will be collected only if they freely provide it to us. Users have the option to refuse to provide personally identifiable information, but doing so may preclude them from participating in some Site-related activities.

Non-personal information

We gather non-personal identification information from the users when they engage to our website. Non-personal information includes the type of computer, browser name, and technical information about the user's means of access.

Web browser cookies

As we know that cookies are used to improve the user's experience on our website. They are stored on a user's hard drive for record-keeping and monitoring information about them. Users can easily set their browser to reject cookies or to notify them when they are transmitted. If they do, be aware that some portions of the website may become inaccessible.

Business Products from Cell 24x7:

We develop applications, features, APIs, software, and websites that allow companies to connect with consumers of our products and services. Using our Business Products, partners can submit personal information about their customers to us. Customers can contact the relevant Partner for additional information. We use the personal data given by Partners to deliver Business Products in line with the conditions of the Business Product in question.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect personal information from you for one or more of the following purposes:

  • To provide you with information that you have requested or which we think may be relevant to a subject or topic in which you have expressed interest directly or indirectly;
  • During the course of using services, for instance, creating a User ID, provide information in your account while registering on the website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with Cell 24x7 customer service by phone, email or otherwise, provide reviews for the content available on the website;
  • To record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized content on the website;
  • Keep you informed about latest content available on the website, special offers, and other products and services of Cell 24x7;
  • To help you address your problems with the website including addressing any technical problems;
  • To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law to ensure the security and safe operation of our websites and underlying business infrastructure, and to manage any communication between you and us.
  • We may handle your profile data using the information in your profile on our website. Profile Data includes information such as a person's name, organization's name, address, phone number, email address, profile pictures, gender, and date of birth. The information you enter in your profile is used to enable and monitor how you use our website and services.
  • Your account data may be processed. The Name and email address come under the account data. The account data may be used to operate our website, provide our services, ensure the security of our website and services, keep backups of our databases, and communicate with you. Consent and our legitimate interests, notably the effective management of our website and company, are the legal bases for this processing.
  • We may keep track of some user data information such as IP address, browser type, geographical location, operating system, page views, website navigation paths, frequency, and pattern of service use. This usage data may be processed to analyze how the website and services are used. Consent and our legitimate interests, notably monitoring and enhancing our website and services, are the legal foundation for this processing.
  • We may use the information you provide in any inquiry you send us about our goods and services. The information is utilized to provide you with related products and services. Your consent is the legal foundation for this processing.
  • We may utilize the personal information you submit while using our services to process it. Logs, usage reports, services used, date and time stamps of service usage, and telephone numbers are all examples of service data. The utilization of our service and website is the source of the service data. The service data may be used for a variety of objectives, including operating our website, delivering our services, guaranteeing the security of our website and services, backing up our databases, enhancing our services, creating new services, assessing performance, and interacting with you. Your consent is the legal foundation for this processing.
  • We may use the information you submit to us to enable you to subscribe to our email alerts and newsletters ("notification data"). The notification data you provide may be used to send you relevant notifications and newsletters. Consent is the legal foundation for this processing.
  • Any of your data described in this policy may be processed if it is required for the establishment, exercise, or defense of legal claims, whether in court or administrative or out-of-court action.
  • Any of your data listed in this policy may be processed if it is required to acquire or maintain insurance coverage, risk management, or professional advice. Our legitimate interests, namely the adequate protection of our company, and services against dangers are the legal foundation for this processing.
  • We may process any of your data to comply with a legal obligation to which we are subject and to protect the vital interests of another natural person.
  • In addition to the above, we may use the information we gather to safeguard our users and the general public. This includes identifying, preventing, and reacting to fraud, abuse, security threats, and technological difficulties that may endanger Cell 24x7, our users, or the general public.
  • Also, we may use the information we gather for analytics and measurement to better understand how our services are used and to ensure that they are functioning properly, such as tracking outages or resolving issues you submit to us. We also utilize the information you provide to improve our services.

In addition to the uses described above, we may use personal information that we collect for other purposes that are disclosed to you at the time we collect the information, or with your consent.

3. HOW DO WE KEEP IT SAFE?

To guard against unauthorized access, modification, disclosure, or destruction of your personal information, username, password, transaction information, and data kept on our website, we employ appropriate data collection, storage, and processing policies and security measures.

The Site and its Users exchange sensitive and confidential data over an SSL-secured communication channel, which is encrypted and protected with a digital signature.

Security

The security of your Personal Information is important to us. We have appropriate security controls in place to protect personal data. We do not, however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

It is your responsibility to keep the security of your Cell 24x7 account. You should not share your User ID or password/PINs with anyone or write it down.

It is your responsibility to inform Cell 24x7 immediately, if you think your account User ID and/or Passwords/PINs have been disclosed to third party is lost or stolen and unauthorized transactions may have been conducted.

Information sent via the internet, via email, or via text messaging is not fully secure. Despite our best efforts to secure your personal information, we cannot guarantee the security of any information you submit over the Services or by email; such communication is at your own risk. We shall take appropriate technological and organizational steps to protect your personal information against loss, theft, and unauthorized use, access, or alteration after we receive it.

4. DISCLOSURE OF PERSONAL INFORMATION

We will only disclose specific personal information, as mentioned below.

Authorized Users

Personal information saved in your account can be viewed by anybody who has been granted access to your account. We only disclose information about authorized users for legitimate purposes, such as servicing your account and selling products and services to you, by our privacy policy.

Sharing information with professional advisors

We may share your information with our insurers and professional advisers to obtain or maintain insurance coverage, manage risks, receive professional advice, or establish, exercise, or defend legal claims, whether in court or an administrative or out-of-court procedure.

Sharing with Cell 24x7 family

We share personal information with other members of the Cell 24x7 business family so that they can contact you with offers, services, or goods that may be of interest to you. Any business affiliate is only permitted to use your data by the terms of this privacy policy. If you live in a jurisdiction where such sharing is prohibited, we will only do so with your permission.

Sharing with partners

When we share personal information with third-party partners, such as marketing and advertising partners, we share your name, email address, and other information that allows those partners to assist you in using our products and services.

Sharing with vendors and third-party service providers

We sometimes enter into contracts with selected third parties to help us serve you or help in marketing and advertising activities.

Non-personal data is also shared with other parties such as the media, industry watchers, marketing and advertising partners, vendors, customers, potential customers, and partners. For example, we reveal mobile search trends, industry-specific email open rates, campaign best practices, and the number of individuals who have seen or clicked on our websites, or assessed or purchased our products and services. We may engage third-party service providers to assist us in operating our company and the website. We may share your personal information with these third parties for the following reasons:

  • Providers of Payment Services:

    Our payment services partners may handle financial transactions connected to our website and services. We will only share transaction data with our payment services providers to the extent necessary for processing, refunding, and dealing with complaints and inquiries about such payments and refunds. [URLs] provide information about the privacy policies and practices of payment service providers.

  • Business transfers:

    We may share or transfer your information in connection with or during any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

5. WEBSITES MANAGED BY OTHER PARTIES

Our Site may contain advertising and links to the websites and services of our partners, sponsors, licensors, suppliers, advertisers, and other third parties. We do not have control over the information that appears on these sites, and we are not liable for the practices of websites that are connected to ours. Furthermore, the material and links on these sites or services may be continuously changing. These sites and services may have their own rules on privacy and customer service.

6. UNAUTHORIZED ACCOUNTS

If an account or profile was established without your permission or knowledge, please contact customer service at the brand where the account is situated to request its removal.

7. YOUR LEGAL RIGHTS

In this section, we've outlined your data protection rights. Some of the rights are complicated, and we didn't include all of the specifics in our summary. As a result, you should study the applicable legislation and regulatory advice for a complete explanation of these rights.

The following are your main data protection rights:

  • The right of access;,
  • The right of rectification;,
  • The right of erasure;,
  • The right to restrict processing;,
  • The right to object to processing;,
  • The right to data portability;,
  • The right to complain about a supervisory authority; and,
  • The right to withdraw consent.,

To the extent that our processing of your data is based on the following legal basis:

You have the right to receive your data from us in a structured, commonly used format if the processing is necessary for the performance of a contract to which you are a party with us or with our partners to whom we provide services as a processor, or to take steps at your request before entering into a contract, and the processing is carried out by automated means. This right, however, does not apply when it would jeopardize the rights and freedoms of others.

8. ADVERTISEMENTS

Advertisements that appear on our website are sent to users by advertising partners, who may place cookies on their computers. These cookies enable the ad server to recognize your computer each time you get online advertising, allowing them to gather non-personal identification information about you and others who use your computer.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this policy at any moment by posting a new version on our website.

You should revisit this page from time to time to confirm that you are OK with any changes to this policy. You understand and agree that it is your obligation to examine this privacy policy regularly and be informed of any changes.

We may send you an email or use our website's private messaging system to alert you of important changes to this policy.

Cell 24x7 anytime can change modify or remove portions of this policy at its sole discretion without any prior written notice to you. It will be your responsibility to review the Policy for updates / changes. Your continued use of the Services will mean your acceptance and agreement to the revisions

10. YOUR ACCEPTANCE OF THESE TERMS

You acknowledge your agreement with this policy by using this Site. Please do not use our Site if you do not agree to this policy. Following the publication of modifications to this policy, your continuing use of the Site will be deemed your acceptance of such changes.

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